Terms and Conditions of use

Website and Online Services

Welcome to Anootha.com, a unique place for world class online shopping experience. anootha.com operates as an online marketplace retail store and does not manufacture any product on its own.

Account and Registration Obligations

"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer and you agree to accept responsibility for all the activities that occur under Your Account or Password. The website shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. 

You also agree to -

1. Provide true, accurate, current and complete information about yourself in registration form (such information being the "Registration Data")
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete or not current or if Anootha.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, Anootha.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.

Pricing

While Anootha.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Prices and availability are subject to change without notice. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Anootha.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Anootha.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and the Website will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration or cancel the order and notify you of such cancellation. In the event that the Website accepts your order the same shall be debited to your mode of payment and duly notified to you by e-mail that the payment has been processed. The payment may be processed prior to the dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your mode of payment.

Promotions/Offers and Coupons

Anootha.com keeps running special events by offering Promotions on the website. We are committed to provide the items at the best possible pricing to our customers. 'Free Shipping' of all the items is one of our such efforts. 

The 'Buy 2 or more, Get Rs 50 Cashback, for each extra product' is applicable on the items priced above Rs. 200. Customer will be issued a voucher, which can be used on the site for next purchases.

Vouchers

Anootha.com issues vouchers for the cashback and loyalty points, which can be used on the site for next purchases. It has no Cash value. We also notify the customers about the vouchers by sending the mails.

Order Cancellation by us

Anootha.com reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been charged, the said amount will be reversed back in your payment Account.

Order Cancellation by the customer 

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by Anootha.com and accept the decision regarding the cancellation. 

Return and Refund Policy 

We do our best to provide the best quality products to our customers and our suppliers never ship defective or old products. All the products are gone thru strict quality check norms before shipment.

If you find any product has manufacturing or any other defect, please inform us immediately and on confirmation, send back the product within 7 days of the delivery. Never send back the product without return confirmation by us.

We will issue the Refund only after receiving the product and quality check for the defect. A full refund in the form of Shop Credit will be issued to your account which can be used for your next purchases.